Matrix Tee

1. Warranty Period

Dream Sporting Gear (DSG) provides a 6-month limited warranty from the original date of purchase on the following products:

• Riding jackets
• Riding pants
• Riding gloves
• Riding apparel

This warranty applies exclusively to manufacturing defects under normal riding conditions.

Proof of purchase is mandatory for all warranty claims. Please retain a copy of the original invoice.

2. What Is Covered – Manufacturing Defects

The warranty covers defects arising from errors in materials or workmanship. Covered components include:

• Stitching failures under normal use
• Zipper malfunction
• Velcro failure or detachment
• TPU components and protective shells
• Hard or plastic components, including buckles, adjusters, sliders, and buttons
• Bonded panels or seam-tape failure
• Protector-pocket defects
• Structural failures not caused by impact

All claims are subject to inspection and approval by the DSG technical team.

3. What Is Not Covered – Exclusions

This warranty does not cover damage caused by impact, wear and tear, misuse, or external factors.

A. General Exclusions

• Products beyond the 6-month warranty period
• Products purchased at a discount or during sale, clearance, or promotional offers
• Damage resulting from crashes, falls, slides, or collisions
• Abrasions, tears, or scuffs caused by riding incidents
• Normal wear and tear from regular use
• Fading caused by sun exposure or ultraviolet damage
• Damage caused by improper washing or cleaning methods
• Damage caused by improper storage, including humidity, moisture, mould, or excessive heat
• Damage caused by incorrect sizing or improper fit
• Alterations or repairs carried out by unauthorised third parties
• Odour, sweat-related deterioration, or fabric softening over time
• Negligence, misuse, or intentional damage
• Graphic or colour fading caused by normal wear and use

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