I am writing to highlight a serious flaw in your gloves, which completely fails to meet the description on your website. After just one wear, the gloves become unusable. Once removed, it is nearly impossible to put them back on due to an inexplicable issue where the inner lining becomes so tight that it feels like my fingers could break while trying to wear them again.
I recently returned from an expedition to Spiti Valley, and these gloves were utterly useless. The tightness rendered them unwearable, and they lacked any form of touch compatibility despite your claims. This product was a complete waste of time and money, given how critical both features were.
I demand an immediate solution to these issues: First, the gloves must be wearable at all times, regardless of conditions. Second, they need to be fully compatible with touchscreens. If these cannot be resolved, I expect you to take the product back and issue a full refund without delay.
Awaiting your prompt response as I did not hear back from your team on my original email sent on Aug 21st to your marketing email ID and this email ID was provided by your customer care executive..