For domestic buyers, orders are shipped through registered domestic courier companies and /or India Post only.Orders are shipped within 48 hours, if the goods are in stock. If the product is on back order, then it will be shipped 48 hours after we receive it in our warehouse. Dream Sporting Gear is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 48 hours from the date of the order and payment. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order). Dream Sporting Gear is in no way responsible for any damage to the order while in transit to the buyer

Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our help-desk

Returns Policy

Dream Sporting Gear believes in helping its customers as far as possible, and has therefore a liberal cancellation policy.

  • No cancellations are entertained for any orders once placed.Dream Sporting Gear’s marketing team has offered special deals on occasions like Diwali, Christmas, New Year, Independence Day, etc. These are limited occasion offers and therefore cancellations are not possible.
  • In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the team has checked and determined the same at their own end. This should be reported within 24 hours of receipt of the products.
  • If your order arrives and it’s not right (an error from our end), then we will correct it, AT NO COST.

ORDERED A WRONG SIZE?

  • You can return the new, unused and unaltered item for size replacement only if the required size is available within 2 days post delivery. 
  • Once the item is received and inspected by our team then your re-order will be processed.
  • You are responsible for all shipping costs associated with the order (To & Fro).
  • The product will be shipped only after buyer pays the Shipping Charges.
  • All shipments must be made in prepaid; packages shipped COD will be rejected.
  • Please do not abuse this policy by ordering multiple of the same or similar item with the intention of returning the majority of your order.
  • Any item which has been “taken out for a ride” is considered as used and cannot be returned.
  • Any item which shows signs of Use/Wear or otherwise is in a condition other than it was received cannot be returned.
  • All items must be packed in their original packing (or equivalent bag protection) and include all original tags. The bag protects the item from the cardboard. Items packed without the protection most likely will arrive scuffed and will be returned back to the customer. 
  • Please write us on orders@planetdsg.com 

Refund Policy

Dream Sporting Gear does not have any refund policy, however if the product received by the customer is defective or damaged, Dream Sporting Gear will repair or replace the product, after inspecting and validating the claim.

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Dream Sporting Gear and while our endeavour is to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Dream Sporting Gear. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Dream Sporting Gear takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Governing law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Pune, India.